Miele did the best advertising ever, and I believe it even got a news story. A woman had been using their washer for 25years and Miele reached out and asked if she wanted a new one for free, for no other reason than to upgrade. Iirc she declined as the one she had worked perfectly. I have a vacuum from them, a cheap model, been working for 12 years so far. It’s probably the only appliance brand I would trust, even if I’m sure they have bad stories too.