Re:Alaska Airlines' statement on IT outage
by abetaha on Friday October 24, 2025 @05:46PM
(#45699433)
I was affected by the outage yesterday, and my flight to Seattle was delayed by over 6 hours, arriving in Seattle at 3am today. What made the delay much worse is the lack of clear communication and updates throughout the delay. As a consolation, the passengers got a 1-day redeemable $12 meal credit at the airport enough for a bag of chips and a small chocolate bar, which lightened the situation as it put into perspective how ridiculous the prices are at the airport.
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Re:Alaska Airlines' statement on IT outage
by Razengan on Friday October 24, 2025 @07:51PM
(#45700258)
> which lightened the situation as it put into perspective how ridiculous the prices are at the airport.
Stop giving that kind of shit a pass by making "light" of it, what the hell
We're literally living a dystopia
Re:Alaska Airlines' statement on IT outage
by caphector on Friday October 24, 2025 @09:22PM
(#45700664)
I had a similar delay and was given $24, which was enough for an entrée at an airport restaurant.
Re:Alaska Airlines' statement on IT outage
by fuzzythinker on Saturday October 25, 2025 @12:51AM
(#45701436)
$12 isn't even enough for a proper meal. It needs to be at least double that. Who in the right mind authorized that? How many customers of that airline were affect? Say it's 90k, that's trading a meager $1M for angrier customers and dozens of complains and bad reviews.