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Re:Winning on Product, not on Price by gav on Sunday September 23, 2012 @02:25PM (#4561612)
Note that open-source isn't always a shoo-in for the lowest cost solution.

For any significant software investment the total cost involves: initial purchase price; hardware; installation and (data) migration; integration with existing (or new) systems; ongoing support and maintenance; training and retraining.

In a lot of cases the latter dominate the initial cost.

Re:Winning on Product, not on Price by Evbn on Sunday September 23, 2012 @09:14PM (#4562768)
Open source is not the same gratis, so there is non reason to suspect it would be lowest cost for any non-appliance product.

But open source has a free market of maintenance industry, instead of a monopoly, which pushes prices down in general.