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A comment on How we reduced chargebacks by 30% (as a percentage of sales). Parent comment

Re:How we reduced chargebacks by 30% (as a percentage of sales) by cedsav on Wednesday January 28, 2009 @11:48PM (#455842)
Amex is actually the only one who settled a dispute in our favor, but that probably doesn't mean much since I usually don't bother to contest chargebacks.
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Re:How we reduced chargebacks by 30% (as a percentage of sales) by kragen on Thursday January 29, 2009 @04:09AM (#456089)
When you say "in our favor," are you speaking as a vendor or a buyer?
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Re:How we reduced chargebacks by 30% (as a percentage of sales) by eru on Thursday January 29, 2009 @05:14AM (#456149)
Vendor, I guess. Why would he contest a chargeback as a buyer.
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