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Re:Root Cause Analysis? You're Doing It Wrong by philbo on Tuesday October 14, 2025 @02:35AM (#45576919)
It sounds like there’s another failure here, which you could have documented. If the test team didn’t understand what they were meant to test, that’s a failure of communication. Simply saying “they were wrong” is not sufficient exploration of the failure so, if that’s the point your manager was making, I agree with them. Blaming a third party for misunderstanding is less useful than seeking to improve the clarity of your own communication.

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