Root Cause Analysis? You're Doing It Wrong

Re:Root Cause Analysis? You're Doing It Wrong by hinkley on Monday October 13, 2025 @07:43PM (#45574557)

Usually things like that have to end up in retrospectives, and the first thing I hated about Scrum (or maybe just the first Scrum team, though they tried really hard to follow the letter of the process) was that you basically had to know about a problem for 5-7 weeks before you could get anyone to act on it. Because the uncomfortable items had to repeat at least 3 times before people wanted to look at them.

This was and is torture to me. I'm not going to fuck something up on purpose just to make the paperwork look good if I can tell ten minutes in that this is a stupid way to do it and I should be doing something else first.

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Re:Root Cause Analysis? You're Doing It Wrong by lmm on Monday October 13, 2025 @11:31PM (#45575968)

Many developers have strong opinions that certain parts of a process are valuable and others aren't, and will try quite hard to align your process with their opinions as quickly as possible. For an organisation that doesn't know which developers' strongly held views are right and which are not, requiring everyone to try something for 5-7 weeks is probably more productive than any other approach they could take.

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Re:Root Cause Analysis? You're Doing It Wrong by hinkley on Tuesday October 14, 2025 @01:51PM (#45582842)

Only an idiot keeps touching a hot stove until someone tells him to stop.

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Re:Root Cause Analysis? You're Doing It Wrong by lmm on Wednesday October 15, 2025 @12:40AM (#45588150)

It's not reasonable for an employer to expect you to injure yourself. It is reasonable for an employer to expect you to follow the working patterns they've told you to (up to a point) even if you personally think they're unproductive.

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