Re:AT&T Screwed Up the iPhone 5 Launch for me
by lotharbot on Friday September 21, 2012 @04:33PM
(#4555608)
I wouldn't have said "entitled", but instead, "lacking perspective".
The launch is described as a religious experience, as if the AT&T sales rep violated someone's most sacred ceremonies, when instead he should have been celebrating alongside. I have a hard time taking seriously the suggestion that opening a phone deserves to be spoken of in the same way as pesach, epiphany, Eid al-Adha, or your wedding night.
Now, I certainly agree that the tech didn't treat the phone appropriately. There's room for improvement here; stricter requirements from Apple or stricter training for this particular sales rep might be in order. But ultimately, it's just a phone; the sales rep's behavior is closer to "the grocery clerk put my tomatoes at the bottom of the cart" than "this guy violated my religious experience".
The launch is described as a religious experience, as if the AT&T sales rep violated someone's most sacred ceremonies, when instead he should have been celebrating alongside. I have a hard time taking seriously the suggestion that opening a phone deserves to be spoken of in the same way as pesach, epiphany, Eid al-Adha, or your wedding night.
Now, I certainly agree that the tech didn't treat the phone appropriately. There's room for improvement here; stricter requirements from Apple or stricter training for this particular sales rep might be in order. But ultimately, it's just a phone; the sales rep's behavior is closer to "the grocery clerk put my tomatoes at the bottom of the cart" than "this guy violated my religious experience".