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Re:Doctorow: American tech cartels use apps to break the law by mothballed on Wednesday October 08, 2025 @02:53PM (#45519359)
No, just to ask you if you're using the app. After you say no a human comes on the intercom. The human doesn't have to suffer the abuse of asking about the app, wouldn't surprise me if part of that is because it's set lots of people in a rage so they let them just vent to a computer.

I have no idea what happens if you order through the app, maybe in that case it's 100% AI.

Re:Doctorow: American tech cartels use apps to break the law by thomastjeffery on Wednesday October 08, 2025 @04:16PM (#45520116)
On the contrary, some Taco Bell locations are using an LLM for the entire order conversation. It's still a human that takes your card/cash, but they only state the price to be charged, and ask about hot sauce packets. I was so unsettled by the experience that I ended up not noticing the extra drink they handed me until I made it all the way home.
Re:Doctorow: American tech cartels use apps to break the law by rolph on Wednesday October 08, 2025 @03:21PM (#45519640)
if ones tirade is of sufficient duration, [or volume] the human will hear at least part of it.