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A comment on Synology reverses policy banning third-party HDDs after sales allegedly plummet. Parent comment

Re:Synology reverses policy banning third-party HDDs after s... by vladvasiliu on Wednesday October 08, 2025 @05:23AM (#45513987)
I don't know about Synology, don't know anyone there, but in my case I do this kind of thing out of principle.

Often I'll just voice my opinion and try to convince management even if it doesn't directly affect me (I don't work support). I think that, generally, we all benefit when things are done well and relations are not adversarial.

In the specific case of NAS support, I doubt that would make a lot of difference. I bet 90% of people will call about their NAS not working without first checking that it's actually plugged in. Why do you think this question is on top of the list? Had a very similar complaint last Friday: I work in infrastructure, and some people were installing something that needed networking. Dude comes up: "I don't get any network". Huh. I ask if it's actually plugged in. Nope.

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Re:Synology reverses policy banning third-party HDDs after s... by Stratoscope on Wednesday October 08, 2025 @06:05AM (#45514271)
You may enjoy this classic Raymond Chen post:

Blow the dust out of the connector

https://devblogs.microsoft.com/oldnewthing/20040303-00/?p=40...

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Re:Synology reverses policy banning third-party HDDs after s... by palata on Wednesday October 08, 2025 @06:22AM (#45514413)
> I think that, generally, we all benefit when things are done well and relations are not adversarial.

That's how we all benefit. But if a company wants to benefit more than you, they can. That's how enshittification works.

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