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A comment on Way past its prime: how did Amazon get so rubbish?. Parent comment

Re:Way past its prime: how did Amazon get so rubbish? by mlrtime on Monday October 06, 2025 @07:31AM (#45490215)
>They told me the previous CSR had lied to improve ratings

This was over chat? You have the transcript? I find it hard to believe they would say this. Amazon CSR have a very strict script they have to go by. But they do lie, get everything in writing.

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Re:Way past its prime: how did Amazon get so rubbish? by dwedge on Monday October 06, 2025 @09:09AM (#45491010)
Transcript doesn't get emailed out. I have screenshot but realistically who is going to care?
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