Re:Way past its prime: how did Amazon get so rubbish?
by rasz on Sunday October 05, 2025 @11:24PM
(#45487366)
So how is buyers ID going to help with Amazon not inspecting returns? Amazon doesnt even mark returns in any way so they dont know where it came from and where it ended up. Hell, they dont even mark/track source of co-mingled inventory!
And crucially - Amazon doesnt do this tracking on purpose so they can have plausible deniability while screwing merchants.
Re:Way past its prime: how did Amazon get so rubbish?
by radley on Monday October 06, 2025 @02:30AM
(#45488232)
It doesn't help with inspecting returns. It simply adds another hurdle that has resulted in a slightly smaller percent of fewer returns, saving them a significant amount of $$ at scale.
Btw, if Amazon is a fault, where they can't shift the loss onto a seller or third-party, the delays will go on for weeks, if not forever. You have to do a chargeback.
It's not only Amazon that has this problem btw. Lots of online stores do. Return fraud is so prevalent that you should expect to this to become more common. A few bad apples ruin it for the rest of us.
Payment details aren't enough to reliably establish identity in many cases. If fighting this stuff were easy they'd have done it already, they aren't idiots.