Way past its prime: how did Amazon get so rubbish?

Re:Way past its prime: how did Amazon get so rubbish? by YokoZar on Sunday October 05, 2025 @07:00AM (#45480598)

> I’ve had this account for over 20 years and never had any issues before.

"Aged" accounts are a thing you can buy on the black market, as well as hacked accounts of users with long chains of legitimate activity. It's not as strong of an anti-fraud signal as you might think.

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Re:Way past its prime: how did Amazon get so rubbish? by vdfs on Sunday October 05, 2025 @07:21AM (#45480676)

But 20 years of regular purchases to the same address(es) is easy for them to verify

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Re:Way past its prime: how did Amazon get so rubbish? by qcnguy on Sunday October 05, 2025 @07:28AM (#45480714)

Yes but so what? All that proves is the account is aged. It doesn't prove it's not been taken over or sold. People move pretty regularly or order things for friends/family, a change of address doesn't mean anything.

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Re:Way past its prime: how did Amazon get so rubbish? by stanski on Sunday October 05, 2025 @08:13AM (#45480948)

So they sold their account to a fraudster who also moved into their old address? Sure, it's possible but now verging on the ridiculous.

They can use common sense for the refund. They are just choosing not to.

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Re:Way past its prime: how did Amazon get so rubbish? by y0eswddl on Sunday October 05, 2025 @08:42AM (#45481085)

the real reason is that adding friction to returns decreases them in general - even legitimate ones.

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Re:Way past its prime: how did Amazon get so rubbish? by qcnguy on Sunday October 05, 2025 @01:21PM (#45483395)

You don't know they sold their account to a fraudster. You only know that the delivery address changed. That's a very weak signal.

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