Re:No more "check mail from other accounts" in Gmail web
by e40 on Thursday October 02, 2025 @09:49AM
(#45449558)
As a paying customer you had the ability to get a human on the line. Whether or not they would tell you why the account was closed is another matter.
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Re:No more "check mail from other accounts" in Gmail web
by Workaccount2 on Thursday October 02, 2025 @09:54AM
(#45449626)
I imagine their support is like UPS/Fedex, where they do everything possible to get you to hang-up, make you sit and wait between harrowing phone menus, all so that you can get a person in India who only can see the same tracking website that you see.
Re:No more "check mail from other accounts" in Gmail web
by e40 on Friday October 03, 2025 @07:03PM
(#45468811)
That's not really true, in my experience, but for this issue, I suspect they will be mostly useless. Account closures via algorithm are rarely reversible via customer support.
Citibank closed a 22 year account recently, via an algorithm, and I had to write an actual letter to get it reopened. And even then, the people on the other end were mostly useless, though they did reopen the account.