Re:No more "check mail from other accounts" in Gmail web
by da_chicken on Thursday October 02, 2025 @07:16AM
(#45448252)
> WTF has happened to Google?
They're a publicly traded company, so the shareholders are the primary customer.
They're an advertising and data harvesting company with significant investment in free-to-consumer services, so users are viewed as products. That means user support looks like overhead.
They're extremely large and extremely diverse, so losing business is not a significant concern.
The problem is that they have too many incentives to not care about you at all, even at the rates you're paying.
They're a publicly traded company, so the shareholders are the primary customer.
They're an advertising and data harvesting company with significant investment in free-to-consumer services, so users are viewed as products. That means user support looks like overhead.
They're extremely large and extremely diverse, so losing business is not a significant concern.
The problem is that they have too many incentives to not care about you at all, even at the rates you're paying.