Slack has raised our charges by $195k per year

Re:Slack has raised our charges by $195k per year by robofanatic on Thursday September 18, 2025 @05:29PM (#45295231)

Can customer service reps take such big decisions on their own without some kind of oversight from the seniors?

[ Parent | on HN ]

Re:Slack has raised our charges by $195k per year by rchaud on Thursday September 18, 2025 @07:38PM (#45296332)

"Salesforce CEO Marc Benioff says his company has cut 4,000 customer service jobs as AI steps in: ‘I need less heads’"

[ Parent | on HN ]