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Re:Slack has raised our charges by $195k per year by conductr on Thursday September 18, 2025 @09:26AM (#45289422)
The terms of the deal almost certainly specified they are allowed to change terms at their discretion in the future
Re:Slack has raised our charges by $195k per year by p_l on Thursday September 18, 2025 @03:32PM (#45293952)
"We can change the terms at our discretion" is a line that gets the book thrown at you in court, at least in EU, and that's the start of the humiliation conga for whoever tries to claim such a clause.

You cannot insist on a clause that lets you change the contract at your discretion and having the resulting amended contract be valid without acceptance by the other party.

Re:Slack has raised our charges by $195k per year by rchaud on Thursday September 18, 2025 @08:15PM (#45296565)
You just explained why EU software startups do not cause VCs to rain money down on them.
Re:Slack has raised our charges by $195k per year by p_l on Friday September 19, 2025 @10:03AM (#45301802)
I've seen a lot of bad takes about this topic, but "there's no VCs because you can't ransom your clients for extra money" is... out there, special extra.

You can raise prices, you're just not guaranteed that a client will remain your client, and when you change the terms of the contract you void any contractual penalties as well.