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A comment on I feel Apple has lost its alignment with me and other long-time customers. Parent comment

Re:I feel Apple has lost its alignment with me and other lon... by arcanemachiner on Monday September 15, 2025 @10:42PM (#45257459)
Did they get it replaced by Apple, or some guy in a mall kiosk?
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Re:I feel Apple has lost its alignment with me and other lon... by ambrose2 on Monday September 15, 2025 @11:17PM (#45257675)
My mom got her battery replaced at an Apple Store and the process broke the phones ability to connect to the internet or the cellular network. They ended up replacing the phone.
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Re:I feel Apple has lost its alignment with me and other lon... by raw_anon_1111 on Tuesday September 16, 2025 @12:01AM (#45257899)
I fail to see the issue. Apple broke the phone during a repair and replaced it I assume for free.
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Re:I feel Apple has lost its alignment with me and other lon... by StopDisinfo910 on Tuesday September 16, 2025 @12:19AM (#45257984)
Something to last a couple of hours became a change of phone with a mandatory round trip to Apple. Apple themselves are sometimes not able to properly repair their own allegedly repairable phone.

I see a lot of issues here personally.

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