Re:The $10 Payment That Cost Me $43.95 – The Madness of SaaS...
by foofoo12 on Monday September 15, 2025 @09:54AM
(#45249795)
> Email about an upcoming charge is automatically sent a couple of days in advance
I'm talking about additional email. 24 hours before the transaction. With the subject "You'll be charged $10 for renewal in 24 hours".
This email will hit a lot harder. Most people's inbox is full of transactional email, as per recent post here on HN.
As for cancellation, the problem is that even though it’s easy to cancel a subscription, chargebacks usually happen afterwards. It doesn’t matter how simple cancellation is, what matters is that the user first cancel and then still goes and files a chargeback.