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Re:Ask HN: Why isn't this site as successful as Craigslist? by kragen on Monday January 26, 2009 @04:53AM (#450219)
Most dot-com sites are kind of scummy. E-commerce dot-com sites are especially scummy. eBay is one of the scummiest of all the sites that aren't out-and-out scams. Craigslist kicks their ass primarily by being trustworthy, IMHO.
Re:Ask HN: Why isn't this site as successful as Craigslist? by kalvin on Monday January 26, 2009 @05:14AM (#450231)
I can't agree with this comment enough-- on every other site you feel like they just want as much of your money as possible. Craigslist feels like your favorite uncle made you a website, and it may be a bit simple, but you can feel the TLC invested in it.

Craig clearly and explicitly treats Craigslist like a nonprofit, so he's leaving a lot of value "on the table" that he isn't extracting. I'd say this value goes to Craigslist users. If you use both eBay and Craigslist a lot, and I do, you can feel the difference pretty strongly...