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A comment on Show HN: We got tired of asking 'What browser are you using?' and created this. Parent comment

Re:Show HN: We got tired of asking 'What browser are you usi... by ashastry on Monday September 10, 2012 @09:10AM (#4499548)
Yep. That one looks good and showed up in our research as well. In aboutmybrowser, we generate a custom url for you so you can copy the url and share your info easily. No need to copy all the text or enter your email to share the info. Just better to protect your privacy and anonymity.

More of the similar products out there focus on users who want to find out their info (basically savvy users). This is for support agents who want to find out their users' browser info without asking them to go through so much trouble

[ Parent | on HN ]
Re:Show HN: We got tired of asking 'What browser are you usi... by pbhjpbhj on Monday September 10, 2012 @11:43AM (#4500349)
>No need to copy all the text or enter your email to share the info. //

So a support provider has to send the user to your site. The user then has to copy the URL, paste it in to a message, lookup the person making the request for the details and forward them. The requester has to then go to your site and enter the URL in order to retrieve the details.

Compared with the support supplier sending an email with a link to http://supportdetails.com/?sender_name=Example&sender=em... and the user clicking "send details" and the requester getting the details in their email.

All to protect the company offering the service from getting your email address?

[ Parent | on HN ]
Re:Show HN: We got tired of asking 'What browser are you usi... by mustardhamsters on Monday September 10, 2012 @01:49PM (#4501023)
Most of my tech support requests come in via email anyway. I send them to supportdetails.com, and they're very happy to send me an email. We have a tech-savvy userbase, so usually they say they liked it so much they'll use it themselves.
[ Parent | on HN ]
Re:Show HN: We got tired of asking 'What browser are you usi... by prateekdayal on Tuesday September 11, 2012 @03:38AM (#4504248)
Thanks for the feedback. We have added a share widget which also has share by email as an option. Please check it out
[ Parent | on HN ]