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A comment on Forced every engineer to take sales calls.They rewrote our platform in 2 weeks. Parent comment

Re:Forced every engineer to take sales calls.They rewrote ou... by hinkley on Thursday August 21, 2025 @03:46PM (#44977180)
But after the next release the number of calls per hour the customer support team can answer will drop. Which means no raises for the support people.
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Re:Forced every engineer to take sales calls.They rewrote ou... by mschild on Saturday August 23, 2025 @04:38AM (#44994384)
Then incentives and (I hate this word) KPIs aren't aligned. That's arguably a somewhat separate problem though.
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