> I understand your situation is a bit unique, where you are unable to log in to your AWS account without an MFA device, but you also can't order an MFA device without being able to log in. This is a scenario that is not directly covered in our standard operating procedures.
The best course of action would be for you to contact AWS Support directly. They will be able to review your specific case and provide guidance on how to obtain an MFA device to regain access to your account. The support team may have alternative options or processes they can walk you through to resolve this issue.
Please submit a support request, and one of our agents will be happy to assist you further. You can access the support request form here: https://console.aws.amazon.com/support/home
That last URL? You need to login to use it ...
Want to set up MFA ... login required to request device.
Yes, I know, they warned us far ahead of time. But not being able to request one of their MFA devices without a login is ... sucky.