Disagree that it's written in lawsuits, it's written to please every customer under the sun and due to this, code base has become Rube Goldberg machine that few people understand.

> it's written to please every customer under the sun

Yes, with the caveat that the customer is not - nor does not represent - the actual end-users. The customer is someone in procurement.

...or nepotism is involved.

> it's written to please every customer under the sun

Disagree with this. In the places I’ve worked, I’ve lost count of the number of times we turned down feature requests with the explanation that - this isn’t common practice and seems to be unique to you.

I think you are one working at Unicorn. Most Enterprise software I've dealt with ends up with internal coding engine so it can be extended to do whatever the customer needs. Bonus points of getting to charge massive implementation consulting hours for all coders that come along during implementation.