Ask HN: Is Twilio necessary and required to build text and voice agents?

Posted by ky0ung on Thursday August 14, 2025 @02:10PM
from the ask-hn dept.

What are you guys using for text/call APIs? Any alternatives?

( 9 comments | 3 points | on HN )

Re:Ask HN: Is Twilio necessary and required to build text an... by jrowley on Thursday August 14, 2025 @03:02PM (#44904283)

I recommend Daily.co + Pipecat! https://www.daily.co/ https://github.com/pipecat-ai/pipecat

[ Parent | on HN ]

Re:Ask HN: Is Twilio necessary and required to build text an... by throw03172019 on Thursday August 14, 2025 @02:25PM (#44903849)

I have been looking into solutions since their HIPAA requirements require an enterprise plan. I have not tried yet but AWS has Chime SDK.

[ Parent | on HN ]

Re:Ask HN: Is Twilio necessary and required to build text an... by taf2 on Thursday August 14, 2025 @08:41PM (#44907421)

Twilio will sign a baa

[ Parent | on HN ]

Re:Ask HN: Is Twilio necessary and required to build text an... by throw03172019 on Thursday August 14, 2025 @11:19PM (#44908274)

Yes, in the enterprise tier. Very expensive.

[ Parent | on HN ]

Re:Ask HN: Is Twilio necessary and required to build text an... by throwawayaghas1 on Thursday August 14, 2025 @02:56PM (#44904217)

TeleSign is a good alternative

[ Parent | on HN ]

Re:Ask HN: Is Twilio necessary and required to build text an... by gkoos on Thursday August 14, 2025 @02:51PM (#44904158)

Plivo, Vonage, Telnyx?

[ Parent | on HN ]

Re:Ask HN: Is Twilio necessary and required to build text an... by toomuchtodo on Thursday August 14, 2025 @02:34PM (#44903976)

Plivo is an alternative.

[ Parent | on HN ]

Re:Ask HN: Is Twilio necessary and required to build text an... by taf2 on Thursday August 14, 2025 @08:42PM (#44907422)

Best option still twilio

[ Parent | on HN ]

Re:Ask HN: Is Twilio necessary and required to build text an... by ky0ung on Friday August 15, 2025 @09:23AM (#44912122)

thanks for the options! at enterprise scale, is twilio still the most reliable? happy to try other options but i want to abstract out the cpaas layer as much as possible and focus on building performing agents.

reliability and scalability is critical to me

[ Parent | on HN ]