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Re:Show HN: Companies use AI to take your calls. I built AI ... by echelon on Monday July 28, 2025 @08:23PM (#44717523)
AI is going to revolutionize customer support for some businesses. Businesses that would have had no previous call center option, small organizations that care and that are lean, etc.

For others, it's going to create customer hell. I can't imagine dealing with Google, Amazon, banks, etc. after these become widespread.

Re:Show HN: Companies use AI to take your calls. I built AI ... by xboxnolifes on Monday July 28, 2025 @11:49PM (#44718827)
I feel like we're already in customer support hell. I am somewhat interested to see how things get worse.