>Sure - they get the trouble reports. But it's almost as if all the critical decision makers don't drive their own cars in real-life scenarios (drive more expensive cars? Have chaffeurs?) and don't understand how much BETTER it is to have a specific button/dial for "fan speed" and a separate one for temperature, instead of trying to control it via a touchscreen that has 100+ different screens it could be displaying when you want to adjust the temperature / fan speed.

And because all critical people hate physical buttons VWAG all new models and even concept cars now come with physical buttons on the steering wheel and dedicated climate controls outside of the touchscreen? Very weird things going on, where the things which are developed are the exact opposite of what you say the critical decision makers want.

Have you actually looked at new VWAG models or their new concept cars? Because this complaint seems to exist purely in your head.

They are reverting to reason as we speak. All car manufacturers fell victim to touchscreen madness for a while, to varying degrees. A certain conservatism may have helped in the case of VW, as it does with overly aggressive styling trends.

Agreed with the other response to you - this "reverting to buttons" is a response to the outcry after they all went towards a tesla-like "everything is controlled via the center console" dystopia. Yes, the VERY NEW VWAG models are thankfully reverting back. That doesn't mean they didn't go the other way first.

It's COSTING them $$ to switch back - and they were losing a LOT of buyers over it. If you read any car magazines, people were constantly talking about this. Car makers are finally starting to listen - after several years of failure.

Couple a "slow-to-respond" GUI with a "everything is done via the GUI" and it's horrible.