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A comment on Claude Pro Max hallucinated a $270 Notion feature that doesn't exist. Parent comment
It might not be the sole responsibility of the customer service agent, but it is certainly their fault for giving bad advice.
It is completely reasonable to rely on the public statements of a company.
That said unless a someone at the company steps up, this seems like an issue for something like small claims court.
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It might not be the sole responsibility of the customer service agent, but it is certainly their fault for giving bad advice.
It is completely reasonable to rely on the public statements of a company.
That said unless a someone at the company steps up, this seems like an issue for something like small claims court.