I disagree. If you're hesitating on $49/month for a product like this, you're probably better served by using Excel or an ad-hoc solution.

Having 5x the customers at $9.95/month is not an advantage

Helpful feedback. For most of our current clients, we find that the amount of value we generate / cost of what we replace (lots of engineering work and excel usage) is a lot higher than this.

That said, I think our sense is that for startups / newer firms it would be great to come up with some sort of plan that makes this more feasible. We'd love to hear thoughts and we're certainly glad to figure out something that works based on specific needs of people. Email me at [email protected] and glad to chat.

The issue for us is trying it out. We've dropped Highrise already, and are probably going to drop our current CRM soon as they just don't fit our needs. We really feel the need for a CRM but we don't want to commit to one till we're ascertained it can really do what we want. A limited trial plan would be good for this. We're a startup (mynaweb.com)

HTH.

Personally (owner of a company with 5 employees), I think $49/month is fine, but I'd expect ~5 accounts with that - not just 1. For the $250/month package I'd expect ~25.

This isn't a CMS, it's a CRM. Totally different product.

My mistake. I have content management system (CMS) on my brain.