Re:Salesforce study finds LLM agents flunk CRM and confident...
by AbstractH24 on Tuesday June 17, 2025 @09:59AM
(#44299332)
What is their incentive to share this data? I’m not really understanding
They’ve leaned so hard into AI and agentforce that it doesn’t make sense to shoot themselves in the foot.
Except that Hubspot, their main competitor on the SMB/MM/startup side recently announced a deep integration with ChatGPT. Still seems like a shot in the foot in an effort to undercut a growing competitor in a part of the market that theyd be better off exiting.
They’ve leaned so hard into AI and agentforce that it doesn’t make sense to shoot themselves in the foot.
Except that Hubspot, their main competitor on the SMB/MM/startup side recently announced a deep integration with ChatGPT. Still seems like a shot in the foot in an effort to undercut a growing competitor in a part of the market that theyd be better off exiting.