Re:Salesforce study finds LLM agents flunk CRM and confident...
by bionhoward on Monday June 16, 2025 @11:52AM
(#44290751)
lol, might have been good to conduct this study BEFORE making that decision
[ Parent
| on HN ]
Re:Salesforce study finds LLM agents flunk CRM and confident...
by onlyrealcuzzo on Monday June 16, 2025 @01:52PM
(#44291737)
> lol, might have been good to conduct this study BEFORE making that decision
Why?
First, they wanted to do a layoff for financial reasons (and they did), secondly they came up with a reason for the layoffs (aside from the truth, which is needing to make more profit per employee, because growth).
LLMs are a convenient scapegoat for firing decent employees just because you want your other ones to work harder so you can return more cash to shareholders.