How Hacker News motivated me to resign my job and launch my own startup (2011)

Re:How Hacker News motivated me to resign my job and launch ... by ebbv on Friday August 24, 2012 @12:47PM (#4428361)

What a funny coincidence, I was just looking at freshdesk yesterday. I really want to place our support software (Kayako), but there just aren't good options out there.

Unfortunately SaaS doesn't work for us, but I wish these guys the best. Looks like they're on the right track and have the right priorities.

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Re:How Hacker News motivated me to resign my job and launch ... by dinkumthinkum on Friday August 24, 2012 @07:02PM (#4430154)

Interesting, what is the issue with SaaS?

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Re:How Hacker News motivated me to resign my job and launch ... by famousactress on Friday August 24, 2012 @09:17PM (#4430672)

Dunno about OP, but some businesses have privacy or legal issues around data that they might want/need to store in these systems.. Things like healthcare info, etc.

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Re:How Hacker News motivated me to resign my job and launch ... by combataircraft on Friday August 24, 2012 @01:06PM (#4428454)

I recommend you to use Zendesk; http://zendesk.com

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Re:How Hacker News motivated me to resign my job and launch ... by pc86 on Friday August 24, 2012 @04:38PM (#4429503)

> Unfortunately SaaS doesn't work for us

> I recommend you to use Zendesk

Come on

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