IMO it's attitudes like this that allow companies to continue ripping us all off for small amounts here and small amounts there. They know it's a small amount and most people won't push back, so they keep getting away with it. I suppose the only thing that stops me from hitting the nuclear button every time this happens is that there are a limited number of companies offering many categories of services, and I'd eventually have to charge back each of them and lose access to an entire industry composed entirely of shitty companies.

It would be much better if companies were inclined to amicably settle small dollar disputes rather than the default which seems to be to stonewall, and then ban when the customer uses the only tool they have to push back.