Re:Waymo rides cost more than Uber or Lyft – and people are ...
by Spooky23 on Saturday June 14, 2025 @03:46PM
(#44278370)
lol. Sure.
I’ve seen three of these implementations in contact centers. AI drives lower satisfaction and lower cost. That business is about delivering defined level of service at the lowest possible cost.
The advantage of Waymo is that it’s a first party service that doesn’t hide behind the fig leaf of an independent contractor. Easier to regulate those nexus points than to figure out of some dudes 2015 Sienna is safe or reliable.
I’ve seen three of these implementations in contact centers. AI drives lower satisfaction and lower cost. That business is about delivering defined level of service at the lowest possible cost.
The advantage of Waymo is that it’s a first party service that doesn’t hide behind the fig leaf of an independent contractor. Easier to regulate those nexus points than to figure out of some dudes 2015 Sienna is safe or reliable.