Most people do not care. They want to make their customer happy, make their paycheck, deposit it, and live a little on the weekends.

Then repeat that for the next 30-50 years until the paycheck goes to a funeral and burial plot.

Replacing MS with something else (really, anything else, American or otherwise) doesn't result in anything new or innovative anyways. It's document editing and database management. Your city government was doing it with a Commodore 64 in the 1980s.