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A comment on Show HN: Most users won't report bugs unless you make it stupidly easy.

Re:Show HN: Most users won't report bugs unless you make it ... by eabeezxjc on Tuesday June 10, 2025 @02:34AM (#44233346)
I confirm, I do it myself. but 90% of my submissions do not result in any response.
[ Parent | on HN ]
Re:Show HN: Most users won't report bugs unless you make it ... by notTooFarGone on Tuesday June 10, 2025 @09:46AM (#44236770)
worse, support that is overly fixed on support sessions and calls to resolve bugs even when in the ticket it clearly states it's not reproducable, only a restart fixes it etc.

Take my logs and everything you get but ffs make it observable enough so that you don't waste my time.

[ Parent | on HN ]