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A comment on PR Nightmare: Charging passengers of Hudson plane crash a cancellation fee. Parent comment

Re:PR Nightmare: Charging passengers of Hudson plane crash a... by vaksel on Monday January 19, 2009 @07:40PM (#441140)
the post isn't about getting upset, its about something, the actual company has no real control over, causing a huge PR problem.
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Re:PR Nightmare: Charging passengers of Hudson plane crash a... by michaelneale on Monday January 19, 2009 @10:33PM (#441296)
My comment was (mis) directed at the general public and their reaction to this.

Yes, its probably silly software and rules behind it. Just like angry tax office bills for $0 etc ;)

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