Re:Show HN: SVG Animation Software
by msarca on Sunday May 25, 2025 @07:18PM
(#44092206)
Thank you for sharing your opinion. The primary reason people buy Expressive Animator is its high quality. The perpetual license is just a bonus. It's sad to hear words like "deceptive" from a fellow entrepreneur, but don't worry, I've grown a thick skin over the last years.
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I have no problem at all with your licensing model, I currently use the same one myself. I just think your messaging needs to be clear.
> The primary reason people buy Expressive Animator is its high quality
You keep talking past people.
The feedback they're sharing is very simple. It's not super clear from your sales copy if my purchase gets me access to all updates forever, or if those are limited to the current major version. The way you're intending it to work is simple, yes, but your sales copy doesn't reflect that.
It seems like an easily solvable problem, tweak your sales copy to clarify, but instead you keep digging your heels. Fine, it's your company. I'm not a lawyer, but generally I'd be worried about making a bunch of sales if its not clear to my customers what exactly their buying. I don't get why you'd take such a chance when the fix is so simple, but again, it's your company.