Baseball is the hardest sport, but it’s a zero sum game. The .300 batting average is against equally elite pitching. Engineering or design is about adding value.

Taking the raw engineering of the components and interfaces that defined the iPhone and making a system of it is design at its peak and almost art.

Taking a proven form factor like a laptop, not talking to users and making it worse is just a misstep. It wasn’t a complete disaster only because the bar is so low, the defective Apple laptop is still the best laptop in the market.