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Re:QuicklyChat (YC S12) Brings Push-To-Talk Video To Small, ... by biot on Monday August 13, 2012 @06:23PM (#4378494)
The protocol that seems to have emerged with the people I collaborate with is to use Skype and ping the person you want to talk to with a message like "Do you have a few minutes to chat?". If they're busy, Skype just shows they have a new unread message and they can answer it whenever they choose. If they're not busy, the person calls you back. If a long time has elapsed since the initial message, they reply with "Sure, call me if you're free now". This is actually less obtrusive than being in an office because if someone comes to your door and asks "Do you have a few minutes?" it's impolite to ignore them whereas an ignored Skype message just means you're busy or unavailable.

I'm not really seeing the huge benefit here. If you work with others who don't follow such a protocol, set your Skype status to busy and you can't get calls. They'll then have to message you and you can initiate the callback if you're free. And is it really that much of an issue for people to establish calls immediately that there's a compelling need to auto-answer in a mannner that's different from Skype's auto-answer?

There's also the chicken and egg issue... nobody uses QuicklyChat and I can't see anybody I know jumping to use it given that everybody is already on Skype and it's 99% good enough with screensharing, full mobile support, forwarding to a phone number when unavailable, and so on. Plus, potential cross-talk issues: Facebook is likely preconfigured with a "green/ping me" setting but you may be in a Facebook video chat with someone when an auto-answer QuicklyChat session starts from their buddy... now your buddy is an unwanted third party in your Facebook chat. Awkward.

Re:QuicklyChat (YC S12) Brings Push-To-Talk Video To Small, ... by ernestipark on Monday August 13, 2012 @08:41PM (#4378866)
I don't think chicken and egg necessarily applies here. It's not a general consumer app in the sense that it's more likely to be adopted by teams. If I manage a small 10 person remote dev team, I may just tell my employees to all get on it and use it.
Re:QuicklyChat (YC S12) Brings Push-To-Talk Video To Small, ... by biot on Monday August 13, 2012 @08:58PM (#4378896)
That's a valid point for a small team. There's not a lot of friction for them to add an additional chat tool on top of what they already use. I'm guessing that most people's Skype contact list is like mind: various present and former coworkers, family, friends, and so on. These additional contacts beyond the small team are what makes it hard to replace Skype. Everyone's already using a perfectly functional chat tool, so it comes down to whether push-to-chat is that compelling of a feature that you'd pay for it.

Also in terms of a general consumer app vs. a team-based app, perhaps the terminology can reflect this? Instead of a contact being a "buddy" (which doesn't sound professional) what about just calling them "Contacts" and the ones you want to be able to insta-chat with you can be marked as Trusted?

Re:QuicklyChat (YC S12) Brings Push-To-Talk Video To Small, ... by jmharvey on Monday August 13, 2012 @09:14PM (#4378926)
Exactly, the use pattern we've been seeing is teams adopting it all at once.

With respect to biot's comment, a lot of teams have found effective ways to work remotely, but a lot of teams are still looking for more fluid communication channels. QuicklyChat isn't going to appeal to everyone, especially not at first, but it definitely seems like we've struck a chord with a fair number of people.

Re:QuicklyChat (YC S12) Brings Push-To-Talk Video To Small, ... by biot on Monday August 13, 2012 @09:25PM (#4378953)
Fair enough. It actually reminds me of this push-to-talk cell networks that I first saw advertised 15 years ago:

http://en.wikipedia.org/wiki/Mike_(cellular_network)

That technology definitely struck a chord with a niche audience. I think the product's name of MiKE was chosen to appeal to male-dominated industries such as construction where it essentially functioned as a walkie talkie with unlimited range.

Re:QuicklyChat (YC S12) Brings Push-To-Talk Video To Small, ... by devgutt on Monday August 13, 2012 @07:48PM (#4378723)
I'm not a fan of Skype, hence more options are welcome.

Someone could explain me whY he was so heavily downvoted?