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Re:Electron Band Structure in Germanium, My Ass by mook on Tuesday April 01, 2025 @06:02PM (#43551797)
That's why tech support has moved on to "unplug the thing, wait a minute, then plug it back in".

It gives the capacitors to discharge; but more importantly, it gives an excuse to actually force the person to plug the thing in.

Re:Electron Band Structure in Germanium, My Ass by Baeocystin on Tuesday April 01, 2025 @10:45PM (#43553248)
I ask people to unplug their Ethernet cable and tell me the colors they see on the wires all the time.

I don't care, of course. But they'll happily do that, where if I ask them to verify if the cable is properly plugged in, 99% of them will just say yes without so much as glancing in the cables' direction.