> The biggest problem I have with this sort of thing -- actually probably the whole field(s) of UI/UX design -- is that there is no actual prototype but it seems like they are implying that the programmers didn't include any of those features because they didn't think of them, and that now the real work for the 'redesign' has been done. As if the hard part was making a bunch of pictures.

Yeah, it really bothered me that the WYSIWYG editor and interactive map features were sold under the guise of a rebranding. The interactive map feature itself would have monumental complexity. Good ideas are a dime a dozen...this is one I've had before. But it's not like "oh, ok let's change some CSS and bingo! An interactive map!". It's probably in the order of years of manpower to do a decent job of this feature.