Still I've never heard a pilot communicate like that. On the European airlines I've flown on the pilot would concisely and professionally explain the situation and then make a formal apology.

OK, Karen

This probably happens on American airlines, but it won't make the news so you won't know about it unless you were on the plane.

The language of the corporate meeting room in America is also a lot more casual than in Europe. It has zero bearing on actual professionalism (defined, “ the competence or skill expected of a professional”) given the results of American corporations (or the strong safety record of US pilots). So, while I can literally understand your point, I can’t see why it’s material to anything.