News for hackers. Stuff that matters.

A comment on I genuinely don't understand why some people are still bullish about LLMs. Parent comment

Re:I genuinely don't understand why some people are still bu... by dwattttt on Thursday March 27, 2025 @09:50PM (#43500541)
That reads as "people shouldn't trust what AI tells them", which is in opposition to what companies want to use AI for.

An airline tried to blame its chatbot for inaccurate advice it gave (whether a discount could be claimed after a flight). Tribunal said no, its chatbot was not a separate legal entity.

https://www.bbc.com/travel/article/20240222-air-canada-chatb...

[ Parent | on HN ]
Re:I genuinely don't understand why some people are still bu... by devsda on Friday March 28, 2025 @12:11AM (#43501447)
Yeah. Where I live, we are always reminded that our conversations with insurance provider personnel over phone are recorded and can be referenced while making a claim.

Imagine a chatbot making false promises to prospective customers. Your claim gets denied, you fight it out only to learn their ToS absolves them of "AI hallucinations".

[ Parent | on HN ]