yes, automation is necessary and from what I see most non-IT companies are far behind what's possible. Something which is not necessary and imho pretty stupid is replacing idiotic workflow components designed to wash-out responsibility with LLMs and now let the bots run amok (which probably is totally ok with the bureaucrats who designed these workflows in the first place). Most of the AI automation crowd supposedly thinks this is a high value activity - while looking down on the bureaucrats. Which is pretty funny to me...