Re:So you wanna go on prem (2016)
by hn_throwaway_99 on Tuesday March 18, 2025 @06:08PM
(#43405756)
The PagerDuty example seems really unique to me though.
That is, the entire point of PagerDuty is to notify you if your services go down. It seems like it would be colossally stupid if PagerDuty were to say "Sorry we weren't able to notify you about your cluster on AWS going down, because we're on AWS, too!"
For other businesses, I feel like the exact opposite incentives are in play. I've seen this in practice: "Yeah, sorry boss our service is down, but there is an AWS outage, so half of the Internet is down - not much we can do about that!"
That is, the entire point of PagerDuty is to notify you if your services go down. It seems like it would be colossally stupid if PagerDuty were to say "Sorry we weren't able to notify you about your cluster on AWS going down, because we're on AWS, too!"
For other businesses, I feel like the exact opposite incentives are in play. I've seen this in practice: "Yeah, sorry boss our service is down, but there is an AWS outage, so half of the Internet is down - not much we can do about that!"