Re:Slacking, career goals/development, management pressure i...
by yet-another-guy on Thursday March 13, 2025 @11:04AM
(#43354099)
Interesting perspective on this beaurocratization of existing processes. Seems way an overkill, but if it gets into the so-beloved quantitative aspect of impact it can work I suppose. In my context, I'm not sure that the interactions I have are so structured that I can basically run a "ticket center" with a log of all small help I give around. Also, it's a bit unpredictable and if I'm just reached out occasionally it becomes hard to commit into a metric like "x tickets per quarter".
So, if all these "colleagues all throughout the org" come to you, you could potentially put in place a request process to document and report on all these interactions and what you delivered. So your metrics are the number of requests you handle and the "successful outcomes" are just fulfilling those requests. In short, document everything. Lot's of unnecessary busywork to gatekeep your access? Yes, but there's your "tangible output".