I have had excellent service and support from Gandi for several years. I appreciated having an EU-based provider that seemed to take pride in having a sustainable approach to the business. There was clarity about pricing. It wasn't the cheapest but they were straightforward and honest in communications.

Every company has an outage now and then, and sometimes a bad one.

But, it has now been 30 hours since I had access to my email. The last update was 15 hours ago. I don't like the way this has been handled.