We absolutely believe that the best way to resolve an issue is to communicate face-to-face with your boss. The problem is that there are many reasons why someone doesn't feel comfortable in doing so. Thus, we've created this outlet as a starting place. Also, while this tool might not be for you, I don't think that invalidates the idea. Might others not share your confidence in addressing any issue with their boss?

One outcome we'd like to see from this tool is for conversations that begin anonymously to end in person. In other words, that we're helping initially build the trust to bring employee and manager together in person.

We have a feedback mechanism for both sides of the conversation to indicate whether - as a result of the conversation - the issue has been resolved, worsened or improved. We'd like to see a lot of "resolved."