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A comment on The bullshit of outage language. Parent comment
If you pay X for a service, generally you'll have an idea of the service level and value you expect. I think most people are reasonable about this.
Customers that go off the rails (no pun intended) because of an outage in a free/inexpensive service are probably customers you don't want to have.
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If you pay X for a service, generally you'll have an idea of the service level and value you expect. I think most people are reasonable about this.
Customers that go off the rails (no pun intended) because of an outage in a free/inexpensive service are probably customers you don't want to have.