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Re:The illusion of progress lights a fire by shrikant on Sunday July 29, 2012 @08:37PM (#4310357)
IOW, as an earlier manager of mine would say, "Set low expectations, and exceed them."

I am still ambivalent about that, though.

Re:The illusion of progress lights a fire by pizza on Sunday July 29, 2012 @09:19PM (#4310442)
My dad always says the way to make people happy is to under-promise and over-deliver.
Re:The illusion of progress lights a fire by Evbn on Monday July 30, 2012 @12:34AM (#4310928)
and that's one of amazon.com's official mottos.